LumenVox is a privately held speech recognition software company based in San Diego, California. LumenVox has been described as one of the market leaders in the speech recognition software industry.[1]

LumenVox
Company typePrivate
IndustryTelecommunications
Founded2001
FounderEdward Miller
Headquarters,
U.S.
Key people
Edward Miller, Founder and Chief Executive Officer
Productsspeech recognition

History

edit

LumenVox was founded in 2001 as subsidiary of Progressive Computing. According to LumenVox CEO Edward Miller, when Progressive had initially looked to add speech recognition to its own phone system, it found the existing offerings too expensive and recognized a niche in the market for a more affordable speech recognition product. This led to the development of LumenVox with an aim to bring speech recognition to small-to-midsized businesses.[2]

LumenVox is one of the major providers of automatic speech recognition for telephone systems, and as of 2006, became the second largest provider of speech recognition software.[3]

Products

edit

The primary LumenVox product is the LumenVox Speech Engine. It is a speaker-independent automatic speech recognizer that uses the Speech Recognition Grammar Specification for building and defining grammars.[4][third-party source needed] It has been integrated with several of the major voice platforms, including Avaya Voice Portal/Interactive Response,[5] Aculab,[6] and BroadSoft's BroadWorks.[7] The Speech Engine was originally derived from CMU Sphinx,[8] but LumenVox has added considerable development effort to make it a commercial-ready product.[9]

LumenVox also offers a product called the Speech Tuner, which provides a graphical means of testing and troubleshooting speech recognition applications.[10]

Open source support

edit

LumenVox was recognized as one of the top VoIP companies in 2008 for its work in providing its offerings to the open source community,[11] an effort by the company that began in 2006 when it partnered with Digium. At that time, Digium, maintainer of the open source Asterisk PBX, integrated the LumenVox Speech Engine into Asterisk. This made LumenVox the first commercially available speech recognition engine for Asterisk.[12]

As one of the earlier commercial software integrations with Asterisk, the LumenVox integration has been described as one of the applications that helped to mainstream Asterisk.[9][13][14]

In 2009, LumenVox also began offering access to the Speech Engine as a monthly subscription, bringing the cost of entry down even lower for open source users.[14][15][16]

LumenVox is also integrated with the open source UniMRCP project, which provides open source client and server libraries for the Media Resource Control Protocol.[17][18]

See also

edit

References

edit
  1. ^ Klie, Leonard (August 22, 2008). "The 2008 Market Leaders". Speech Technology Magazine. Retrieved March 3, 2010.
  2. ^ "Interview with Ed Miller, CEO, LumenVox". Speech Technology Magazine. October 1, 2002. Retrieved March 5, 2010.
  3. ^ Lessner, Ivy (October 2, 2007). "Nuance Buys New York Software Firm". TheStreet.com. Archived from the original on June 6, 2011. Retrieved March 5, 2010.
  4. ^ "Speech Engine". LumenVox. Retrieved March 5, 2010.
  5. ^ "Application Notes for LumenVox Speech Engine and LumenVox MRCPv1 Server with Avaya Interactive Response" (PDF). Avaya. August 20, 2009. Retrieved March 5, 2010.
  6. ^ "IVR solutions using Aculab's media processing boards and software". Aculab. Archived from the original on March 14, 2010. Retrieved March 5, 2010.
  7. ^ "LumenVox Speech Engine Achieves Compliance with BroadSoft's BroadWorks Platform". Speech Technology Magazine. May 22, 2008. Retrieved March 5, 2010.
  8. ^ "Applications, CMU Sphinx". Carnegie Mellon University. Archived from the original on March 4, 2010. Retrieved March 5, 2010.
  9. ^ a b Tehrani, Rich (May 11, 2007). "Asterisk Fuels Speech Technologies". Communications and Technology Blog – Tehrani.com. Retrieved March 5, 2010.
  10. ^ "LumenVox Speech Tuner". LumenVox. Retrieved March 5, 2010.
  11. ^ "LumenVox, Top VoIP Company 2008: FierceVoIP, Fierce 15". FierceVoIP. November 4, 2008. Archived from the original on December 25, 2010. Retrieved March 5, 2010.
  12. ^ "LumenVox and Digium Partner to Offer Speech-Enabled Asterisk". LumenVox. March 13, 2006. Retrieved March 5, 2010.
  13. ^ Mohney, Doug (January–February 2008). "Advanced Applications of Asterisk". VON Magazine. Archived from the original on April 8, 2008. Retrieved March 5, 2010.
  14. ^ a b Bernier, Paula (November 2009). "Open Source Efforts No Longer an 'Obscure Sideshow of Geeks'". Internet Telephony Magazine. Retrieved March 5, 2010.
  15. ^ Barnard, Patrick (December 11, 2009). "LumenVox's Speech Engine Now Available via the Software-as-a-Service Model". TMCnet.com. Retrieved March 5, 2010.
  16. ^ Meisel, William (January 2010). "LumenVox and Digium offer $7.99/month speech recognition with Asterisk IVR" (PDF). Speech Strategy News. Archived from the original (PDF) on July 17, 2011. Retrieved March 9, 2010.
  17. ^ Chaloyan, Arsen (December 27, 2008). "Interop with LumenVox". UniMRCP Project. Retrieved March 5, 2010.
  18. ^ Chaloyan, Arsen (March 26, 2009). "LumenVox MRCPv2 Interop". UniMRCP Project. Retrieved March 5, 2010.